Problem with 4 forms not working

  • Profile Image
    aricurn
    Asked on December 05, 2012 at 07:19 AM

    I have changed hosting company and 4 forms attached to the website ashvet.co.uk are not getting to the inbox when tested.

     

    Could it be resolution times and can you see any problems your end as to why the forms are not working?

     

    Thank you

     

    A. Curnick

  • Profile Image
    jonathan
    Answered on December 05, 2012 at 08:02 AM

    Hi A. Curnick

    Can you please check them again -- if all are now receiving the email messages.

    I checked the form and found that the recipient email ###@###.co.uk was in the bounce list. I have removed it from the list, and this should not allow the emails thru.

    Please inform us if the issue persist.

    Thanks.

  • Profile Image
    aricurn
    Answered on December 06, 2012 at 09:02 AM

    Many thanks - that seems to have sorted it!

     

    Arielle