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Taneah VaughnAsked on August 1, 2018 at 6:38 PM
Hi
I can not log into my account. It says account suspended. If I try to sign up again. My email address is not available. Please help. Thank you.
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Bitia JotForm SupportReplied on August 1, 2018 at 7:16 PM
Upon review of your account I found form: https://www.jotform.com/72099136284159 is requesting Credit card information on plain text fields.
https://www.screencast.com/t/qXeO1Nhfbukz
This is not allowed, because it is consider a phishing activity, according to our Terms of Use: https://www.jotform.com/help/8-Terms-of-Use
We have implemented payment options in order to gather payment information, I recommend you to read them and choose the one that fits your needs: https://www.jotform.com/help/chapter-7-Payment+Forms
I have deleted the guilty fields and reactivated the account.
Thank you.