Form is stuck on submitting in wordpress.

  • Profile Image
    togaf
    Asked on August 02, 2018 at 04:05 AM

    Hi Jotform, 


    The form on https://theunitacademy.de/mail-einstellungen is stuck on submitting the form once it is send. This problem only occurs when the form is integrated in the Wordpress website. When the form is visited on the Jotform website it does work. How can I fix this? 


    Kindest regards, 


  • Profile Image
    ashwin_d
    Answered on August 02, 2018 at 06:35 AM

    I'm sorry for the trouble caused to you. 

    I did test your form which is embedded in your webpage and I am able to replicate the issue you are having. When I submitted your embedded form, it just says "Please wait...". Browser console error is also being displayed. Please check the screenshot below:

    1533206005console.png

    It seems you have used oEmbed method to embed your form in your wordpress page but missing the 'allow-forms' permissions. That is the reason why you are not able to submit your form successfully. 

    I would suggest you to please take a look at the following video guide on how to embed your form with proper permission and see if that helps you:

    Hope this helps.

    Do get back to us if you have any questions.