I am not getting emails

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    fidosrescue
    Asked on December 05, 2012 at 11:18 AM

    I am no longer getting any of my email notifications when I have a new submission. Help?

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    Welvin
    Answered on December 05, 2012 at 11:44 AM

    Hi,

    The email address that is set as recipient to your form as listed in our bounce list.

    Result: 

    fidosrescue@yahoo.com is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email not accepted for policy reasons.  Please visit http://postmaster.yahoo.com/errors/postmaster-27.html [120]'

    To prevent this from happening again, please use noreply@jotform.com as your form notifications "Sender Email", set it up like this;

     

    Please try this solution and get back to us for results.

    Thanks

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    Welvin
    Answered on December 05, 2012 at 11:45 AM

    Also, just my experience in using Yahoo Mail. They sometimes having a delay on delivering emails. It takes you a bunch of minutes to wait. With this regards, I suggest you to use different email address.

    Just a suggestion.

    Thanks