- fidosrescueAsked on December 05, 2012 at 11:18 AM
I am no longer getting any of my email notifications when I have a new submission. Help?
- JotForm SupportWelvinAnswered on December 05, 2012 at 11:44 AM
The email address that is set as recipient to your form as listed in our bounce list.
firstname.lastname@example.org is IN the bounce list
Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email not accepted for policy reasons. Please visit http://postmaster.yahoo.com/errors/postmaster-27.html '
To prevent this from happening again, please use email@example.com as your form notifications "Sender Email", set it up like this;
Please try this solution and get back to us for results.
- JotForm SupportWelvinAnswered on December 05, 2012 at 11:45 AM
Also, just my experience in using Yahoo Mail. They sometimes having a delay on delivering emails. It takes you a bunch of minutes to wait. With this regards, I suggest you to use different email address.
Just a suggestion.