Whitelisting IP

Answered by BJoanna

The email addresses you provided and the email addresses of the accounts Galateea and Gcollect. They are suspended because of the logo copyright. Considering that the both accounts are created using a free email address, we had to suspended your accounts because copyrighting is against our Terms of use. 

You need to provide us a proof that you are working for the company Galateea Contemporary Art so that we can activate your account.

If you cannot provide us any proof, we can also remove the Galateea Contemporary Art logo from your form and activate your account. 

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Please see attach proof indicating that I am authorized to do web related jobs for Galateea Contemp Art. When performing some tests, I have not realized that using same logo on two different accounts may result in interpretation of copyright violation.

Please whitelist IP 109.99.84.234 so that I can continue my work. I am going to cancel the two accounts that have caused the present situation.

Thank you

Val Costea

Thank you for providing with the information. We really appreciate that. 

Your request has been approved by our anti-phishing team and the IP address has been whitelisted. 

Let us know if you need further assistance.

Thank you for tour prompt action. We realy enjoy using Jotform. 

Best regards,

Val

Your welcome! We are glad that you enjoy our services. 

Do get in touch if you have further questions.