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  • Profile Image

    How do I change my billing information?

    Asked by Alert1 on December 05, 2012 at 04:32 PM

    Hello,

     

    I don not want to bill the card that is currently on the account. I would like to change the credit card ASAP and I can't find that option online. Please let me know how I go in and change the billing options.

     

    Thanks,

     

    Kara Arola

    408-477-3423

    kara.arola@responselink.com

  • Profile Image

    Answered by jeanettebmz on December 05, 2012 at 05:05 PM

    FastSpring  generates a link to a secure page that allows you to update payment information on your subscription. This link is included  on every receipt email which they send you, including the first time and all re-bills.

    Click on such link and yo'll get a similar screen:

     

     


    Please double check your emails recieved from FS and let us know if you still have doubts