Cant change the email alert address

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    4diversified9533
    Asked on December 05, 2012 at 07:57 PM
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    Welvin
    Answered on December 05, 2012 at 09:52 PM

    Hi,

    In what form in your account is this? Let us know so we can check.

    Thanks

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    4diversified9533
    Answered on December 06, 2012 at 10:09 AM

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    Welvin
    Answered on December 06, 2012 at 12:49 PM

    Hi,

    Please access this thread and repost your response. We do not receive it on our forum, maybe because you are responding directly from your email account.

    http://www.jotform.com/answers/154491-Cant-change-the-email-alert-address

    Thanks

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    guest_23405367488057
    Answered on December 06, 2012 at 01:43 PM

     

    I have having the issue with them ALL.
    The only email the system will send the alerts to, is the email address in my profile.
    It will not allow us to send alerts to additional email address as well.
    Charlotte

     

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    Mike_T
    Answered on December 06, 2012 at 03:37 PM

    Charlotte,

    The Test Email button is sending emails to the account email addresses only. To test the actual Email Notification(s), please submit your form.

    Please feel free to contact us if you need any further assistance. We will be happy to help.

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    guest_23397576938069
    Answered on December 06, 2012 at 05:01 PM

    Hi,

    I will try that and see what happens. Thanks