What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cant change the email alert address

    Asked by 4diversified9533 on December 05, 2012 at 07:57 PM
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    JotForm Support

    Answered by Welvin on December 05, 2012 at 09:52 PM

    Hi,

    In what form in your account is this? Let us know so we can check.

    Thanks

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    Answered by 4diversified9533 on December 06, 2012 at 10:09 AM

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    JotForm Support

    Answered by Welvin on December 06, 2012 at 12:49 PM

    Hi,

    Please access this thread and repost your response. We do not receive it on our forum, maybe because you are responding directly from your email account.

    http://www.jotform.com/answers/154491-Cant-change-the-email-alert-address

    Thanks

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    Answered by guest_23405367488057 on December 06, 2012 at 01:43 PM

     

    I have having the issue with them ALL.
    The only email the system will send the alerts to, is the email address in my profile.
    It will not allow us to send alerts to additional email address as well.
    Charlotte

     

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    JotForm Support

    Answered by Mike_T on December 06, 2012 at 03:37 PM

    Charlotte,

    The Test Email button is sending emails to the account email addresses only. To test the actual Email Notification(s), please submit your form.

    Please feel free to contact us if you need any further assistance. We will be happy to help.

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    Answered by guest_23397576938069 on December 06, 2012 at 05:01 PM

    Hi,

    I will try that and see what happens. Thanks