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robbiebpwAsked on August 6, 2018 at 2:49 AM
Hi Team,
I am completing a feedback form and I am giving people the option to leave feedback anonymously.
On the auto-respond email I would like to mention the customer's name (ie {name} ) but if the customer wants to be anonymous this field will be blank.
If the field is blank I would like the email to say Hi Anonymous instead of Hi Fred.
Is there a code to say if blank use this text?
Thanks
Robbie McEwin
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daisy JotForm UI DeveloperReplied on August 6, 2018 at 9:32 AM
You should create two autoresponders for each condition:
Then you can follow these steps in order to send email based on condition:
https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer