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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    I can't log in

    Asked by Shellene Iverson on March 01, 2011 at 04:43 PM

    I set up an account today and created a form.  For some reason I cannot log in AND my username and/or e-mail address is not recognized when I asked for a password reset.  My username is capriiverson and my e-mail address is capri-iverson-reporting@q.com.

    Thank you for your prompt attention.

    Best regards,

    Shellene Iverson

  • Profile Image

    Answered by DanielGriffin on March 02, 2011 at 08:03 AM

    Hi Shellene

    Our database server was experiencing some issues so have we switched to the backup server. Unfortunately, the backup server is few hours behind.

    Please see the blog for a full description of the problem: http://monk.interlogy.com/blog/

    This is a temporary problem, so your account should be available very soon, if not already.  Apologies for the interuption.  Please try to login again.

    Thank you,

    Daniel