Card Form: Load time of a form with a lot of products inside of the payment field is very slow

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    pattpac
    Asked on August 07, 2018 at 01:13 PM
    I am still having really long load time. I am getting ready to change the logo file- the one I changed the other day will now not display in Messenger when I link it, but I will test that after I update today.
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    BJoanna
    Answered on August 07, 2018 at 01:28 PM

    Originally the issue with the load time was related to the images you uploaded to your form. The load time of your from was more then 1 minute on my end and now it is around 13-15 seconds which is still long. I removed all images from my cloned form and that did not reduce the load time. It seems that the issue is now related to the number of products you added to the payment field. If the number of products is reduced the load time will improve. I will report this issue to our developers and we will inform you via this thread once this issue is resolved.