Google Sheets integration not working.

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    versionizer
    Asked on August 07, 2018 at 04:50 PM

    Hi.

    I have a handfull of different form, all integrated with Google Sheets. But for som reason, none of them are sending data along to Google Sheets anymore.

     

    The only way I can see the new submissions in Google Sheets, is if I remove the integration and then integrate it again using the same name.

     

    Can you help me?

    Regards,

    Craig

     

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    BDAVID
    Answered on August 07, 2018 at 06:46 PM

    We apologize for the inconvenience, our developers are aware of this issue. You will be updated via this thread when this gets fixed.

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    Keegan Moser 
    Answered on August 07, 2018 at 07:40 PM

    I'm having the same issue. Will I have to manually enter the submissions received during the issue?

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    Jeanette
    Answered on August 07, 2018 at 08:51 PM

    Our backend team reported that the issue was fixed and should not affect new submissions. So you might need to add them manually to the sheet. Please manually re-do the integration if the issue persists.

    In any case, please expect a further update from our devs.

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    CarolinaPCs
    Answered on August 07, 2018 at 09:12 PM

    Still not working for me.  I tried 3 different forms connected to Google sheets.

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    Jeanette
    Answered on August 07, 2018 at 09:14 PM

    You are right, upon making further tests, it seems not fixed, so I have sent a second alert to them, you should get an update when this is fixed, so we appreciate your patient.

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    EltonCris
    Answered on August 07, 2018 at 11:36 PM

    Sorry for the inconveniences caused.

    The issue with Google Spreadsheet should be resolved now and all missing submissions should be delivered to the sheet.

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    CarolinaPCs
    Answered on August 07, 2018 at 11:59 PM

    New form submissions are working.  Most of my missing forms were there.  I re-entered a few of them from the Inbox.


    Thanks