What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why my form is suspended?

    Asked by solon on December 06, 2012 at 02:12 PM

    I reached 100MB but now i deleted almost everything.

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    Answered by pinoytech on December 06, 2012 at 02:20 PM

    Hi solon,

    Sorry for the inconvenience that may have caused. As I've check your account, I found out that your account already exceeded number of upload space for free account which is 100MB and you currently have 104.40MB. In order to fixed this, I would suggest you to either upgrade your account to Premium to increase your upload space or delete some of your files to gain space.

    Thank you!

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    Answered by solon on December 06, 2012 at 02:33 PM

    why do i see 3.33MB?

    please unsuspend my form. people want to use it

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    Answered by fxr on December 06, 2012 at 03:47 PM

    You account is showing showing as 104MB_+ used.

    You need to delete the entire submission to clear space.