What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happened to my forms?

    Asked by BondCamp on March 01, 2011 at 05:32 PM

    Yesterday, I updated a form to start being used today.  The submissions from today have been erased, and the form updates from yesterday are not there anymore.  The test submissions from the past month that I had erased all came back.  I have erased them again.  Can you make the form the way it was at midnight last night, or do I need to go back in and re-edit my form?  And can you put the submission information from today back in the form?  This is urgent.

    Thank you.

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    JotForm Founder

    Answered by aytekin on March 01, 2011 at 05:38 PM

    We are working on the problems. We had to switch to an older database replication. Please check back your submissions tomorrow.