Login Suspended - part 2

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    Anamaria Baralt 
    Asked on August 08, 2018 at 02:08 PM

    I got your response from the thread, but I can't get into my account to remove the fields (or the entire form) that you're asking for. My login is suspended. How do I do this. And please, don't send me to the other thread because I get an error that says Unauthorized Access.


  • Profile Image
    Answered on August 08, 2018 at 02:25 PM

    As it has been mentioned before, your account has been suspended because of form: https://www.jotform.com/51738321402144 


    According to our Terms of Use, requesting credit card information on plain text fields is not allowed.

    As well, I recommend you to check our "Payment Forms" in order to find a way in order to collect payments without any violation.

    I have deleted the guilty fields, and I have also reactivated your account.

    Thank you.