Can I have a drop down menu decide what email a message is sent to?

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    Asked on December 06, 2012 at 06:12 PM

    I'm looking to create a contact form that has a drop down menu with different topics that will send to the appropriate department according to the selection, is there a feature for this?

    Also, I am using jotform to create contact forms for others. Is there a way to set the main email address for the form? Everytime I tried to change the recipient email, it wouldn't end up sending to the right place with the test messages.

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    Answered on December 06, 2012 at 06:19 PM

    On the emails being sent to certain addresses depending on a form field selection:

    yes, please review the relevant section of this user article for direction on setting that up.


    If you run into any problems with that , please let us know.


    On your 2nd query, can you please open a new thread for it and provide a link to where you have the form embedded? (if it is indeed embedded somewhere)