What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We changed our credit card

    Asked by RafeConnects on December 06, 2012 at 07:05 PM

    How do we udpate it? 

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    JotForm Support

    Answered by idarktech on December 06, 2012 at 07:27 PM

    Hi,

    It appears that you've paid for your JotForm Subscription via Paypal. To change your CC details, you should login to your Paypal account and change it there. This guide may help.

    Feel free to message us again if you have further questions. Thanks!

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    JotForm Support

    Answered by idarktech on December 06, 2012 at 07:31 PM

    I think I've misunderstood your question, sorry.

    If you've already updated your CC, then please proceed to our Pricing page to re-upgrade back to Premium. Unfortunately, your account was downgraded due to 5 days of failed recurring charges.

    Thank you for your continued patronage.