What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I Receive Uploaded Files Directly to my FTP, Without Using JotForm Limited Space for Free Accounts?

    Asked by r3gma on December 06, 2012 at 07:53 PM

    I will be receiving less than 100 sumbissions per month, but i will probably receive more than 100MB in Mp3 files.

    I use the jot form for submitting music to our label.

    I want to receive track direclty to my FTP or dropbox withour using the free space i have here since it will run out after 10 sumbimission aprox. (each track is 8MB-15MB)

    Is this possible? Or do i need to upgrade and pay 10dlls a month ?

    CHeers

    Page URL:
    http://r3gma.com/?page=Submit%20a%20Track

    JotForm FTP uploaded files dropbox label music
  • Profile Image
    JotForm Support

    Answered by idarktech on December 06, 2012 at 08:23 PM

    Hi,

    You can enable FTP submissions on your form so files will be forwarded to your FTP as well but sorry to say it can't scape JotForm space limits. No matter what services your form is integrated to, JotForm limits is still counting as usual. I think you might consider upgrading to one of our paid plans to get higher limits.

    Hope this clarifies a bit. Thanks for using JotForm!

  • Profile Image

    Answered by r3gma on December 06, 2012 at 08:43 PM

    I see. 

    Does it also mean that once 100MB have been sent through the forms, it will stop working? 

    Or does it mean the files will start to get deleted from oldest to most recent?

    What will happen when 100MB have been reached in on month?

  • Profile Image
    JotForm Support

    Answered by idarktech on December 06, 2012 at 08:57 PM

    Hi,

    Sorry, I think I've forgot to mention the most important note here. :)

    Actually, you can clear the upload space limits except for the submissions limits. To clear the upload space limits you have to delete submissions with files attached on it. That should free up some space but submissions counter will remain the same.

    --

    When you get overlimited, your forms will be temporarily disabled therefore it will no longer accept any user inputs since it will display a "form is disabled" notice. To have it enabled back you have to upgrade to one of our paid plans. Or if you don't like to upgrade your account, you can wait until the submissions limits gets reseted which will happen every first day of the following month.

    Thanks.

  • Profile Image

    Answered by NESTRANGIN on April 23, 2013 at 06:36 AM

    Hi,

    if I understand your last answer, upload space is automatically set to zero every first day of the following month, together with submissions counter. Could you confirm please?

    And if the upload space limit is reached, or up to be reached, do we receive, as an administrator, an email warning us of the situation?

    Cheers

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 23, 2013 at 09:30 AM

    @NESTRANGIN

    Yes, that's correct. Upload space and submissions counter resets every first day of the month. Example, next reset will be on May 1, 2013.

    Yes, you will received notification from JotForm if you're running out of quota. You will be given 7 days to upgrade your account to one of our paid plan for a higher limits, otherwise your account will be temporarily disabled due to over-limits.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 23, 2013 at 09:32 AM

    @NESTRANGIN

    By the way, I just would like to add, for your furture issues or questions with JotForm, please feel free to open a thread here in forum so we can assist you better.

    Thank you!