Why the form is shown already filled out?

  • Profile Image
    DSquaredCompany
    Asked on August 09, 2018 at 02:58 PM

    Hello,

    I pressed the "fill form" box when my form was in preview.  I don't want the form to show this way.  How do I "unfill" the form?


    thank you 

  • Profile Image
    Victoria_K
    Answered on August 09, 2018 at 03:58 PM

    Hello,

    I can see that you have enabled browser autofill feature form your form:

    1533844563screenshot0s38p.png

    The form will not be displayed prefilled for your customers. It is using user's browser cache to store previously entered values to make it easier to fill out the same form several times or to save the data in case of an issue on user's end. You may disable this feature as described at this guide: How-to-Enable-Auto-Fill-on-Forms

    Let us know if you need more help.