Why the form is shown already filled out?

  • DSquaredCompany
    Asked on August 9, 2018 at 2:58 PM

    Hello,

    I pressed the "fill form" box when my form was in preview.  I don't want the form to show this way.  How do I "unfill" the form?


    thank you 

  • Victoria_K
    Replied on August 9, 2018 at 3:58 PM

    Hello,

    I can see that you have enabled browser autofill feature form your form:

    1533844563screenshot0s38p Screenshot 10

    The form will not be displayed prefilled for your customers. It is using user's browser cache to store previously entered values to make it easier to fill out the same form several times or to save the data in case of an issue on user's end. You may disable this feature as described at this guide: How-to-Enable-Auto-Fill-on-Forms

    Let us know if you need more help.