My emails are not coming through

  • Profile Image
    guest_23162627232043
    Asked on December 07, 2012 at 06:17 AM

    I have set up the notifications to send emails towards info@bathrooms-revived.co.uk but none of them have come through. I have checked my spam folder and they don't seem to appear there either.

     

    I know the email adress works as I've been using it normally for a while and other emails come through fine.

     

    Any help will be apreciated

  • Profile Image
    pinoytech
    Answered on December 07, 2012 at 07:38 AM

    Hi there,

    Your email address (info@bathrooms-revived.co.uk) is in our bounce list upon checking and I'll remove it for you. To prevent this form happening again, I would suggest you to change your form's notification sender email address to noreply@jotform.com and whitelist JotMail's IP's Addresses.

    We apologize for the inconvenience that may have caused.

    Thank you!