What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form has stopped sending email notices to the addresses associated with the form.

    Asked by chefscott on December 07, 2012 at 01:20 PM

    I contacted support a couple days ago about this same problem.  He guided me through setting my email to recieve the notices, which until this week had not been a problem.  He also mentioned that there was a setiing that he had to change.  We tried a couple test reports and they seemed to work.  I tried to send a report last night and it didn't work.  What can I do to get these reports to resume coming to my email address?

    Thank you, 

    Scott Kelly

    Page URL:

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    JotForm Support

    Answered by NeilVicente on December 07, 2012 at 01:55 PM

    Hello Scott,

    I have already replied to your message in the other thread. For a more pleasant support experience, can we please keep the discussion here on your own thread?


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    Answered by chefscott on December 07, 2012 at 02:46 PM

    Oops, I'm sorry.  I got carried away with trying to find an answer.