What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    IE10 Browser displaying hidden conditional fields when suppose to be hidden

    Asked by virtualearth on December 07, 2012 at 03:23 PM

    Good Morning,

     

    All forms, when viewed in IE10 are displying hidden items in "Show / Hide Conditions".

    As many of the hidden fields are "required" when displayed, based on user input, users are unable to complete the forms.

    Is there a fix for this issue?

    Cheers

    Brad

     

    Page URL:
    http://www.cityclinic.com.au/new-patient-form

    Screenshot
    Internet Explorer 10 Add IE 10 Displaying Hidden Fields
  • Profile Image
    JotForm Support

    Answered by fxr on December 07, 2012 at 03:34 PM

    Interesting.

    Do the hidden fields show on the unembedded form when viewing in IE10?

    @ https://secure.jotformpro.com/form/21719126662959

  • Profile Image
    JotForm Support

    Answered by Mike_T on December 07, 2012 at 03:45 PM

    We are sorry for the inconveniences you are facing.

    Now the issue has been reproduced and escalated to our Development Team.

    We will get back to you as soon as we have any updates.

  • Profile Image

    Answered by virtualearth on December 07, 2012 at 04:12 PM

    Showing in both embedded and unembedded. Appreciate the help.

    Thanks guys.

    Brad 

  • Profile Image

    Answered by cettox on December 12, 2012 at 08:27 AM

    The issue is now fixed. Thank you for your patience.

  • Profile Image

    Answered by lel  on February 12, 2014 at 06:17 PM

    lel