Where can I find my private key?

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    Asked on August 15, 2018 at 08:11 AM


    What does this mean, and where is my key?

    Upload Your Private Key

    Your private key will never be sent to Jotform servers.
    It will saved in your browser local storage
    until you logout Jotform, so you don't have to re-enter it.

  • Profile Image
    Answered on August 15, 2018 at 08:13 AM

    I dont know what it would even look like..

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    Answered on August 15, 2018 at 10:21 AM

    It seems you might have encrypted your form.

    The private key would usually be found in your downloads folder. Look for "jotform.key" in your downloads folder.

    To know more about encrypted forms, you can check this article https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Do note that  creating a new key will not let you view your old submissions, as each encrypted submission is unique and will only open to a specific encrypted key.

    Hope this information helps.

    Thank you.