sub accounts not receiving notifications and dont know how to access

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    atrevino
    Asked on August 16, 2018 at 01:17 PM

    How do people on sub accounts access the submissions?

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    Adrian
    Answered on August 16, 2018 at 02:29 PM

    First, you need to give access to sub-account users so that they can view the form submissions. This can be done from the User section of your account.
    https://www.jotform.com/myaccount/users

    I can see that you have given access to view the submissions of one form to 4 users.

    They can view the submissions by clicking on the Shared Folder, and then click the Submissions button after selecting a form.

    1534444039vs.png

    Submissions URL: https://www.jotform.com/submissions/82234436584965

    If you want to give access to more forms, you can do that from the Users section of your account.

    Help Article: How-to-Share-Forms-with-a-Sub-Account-User