sub accounts not receiving notifications and dont know how to access

  • Profile Image
    Asked on August 16, 2018 at 01:17 PM

    How do people on sub accounts access the submissions?

  • Profile Image
    Answered on August 16, 2018 at 02:29 PM

    First, you need to give access to sub-account users so that they can view the form submissions. This can be done from the User section of your account.

    I can see that you have given access to view the submissions of one form to 4 users.

    They can view the submissions by clicking on the Shared Folder, and then click the Submissions button after selecting a form.


    Submissions URL:

    If you want to give access to more forms, you can do that from the Users section of your account.

    Help Article: How-to-Share-Forms-with-a-Sub-Account-User