What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why when I access my accounto, yhis status is wtill FREE?

    Asked by rosanacae on December 09, 2012 at 07:07 PM

    I recived yhis message:

    Your account has been upgraded to JotForm Premium Yearly (Sua conta foi atualizado para JotForm prémio anual)

    JotForm Support mailer@fastspring.com por  amazonses.com 
    17:23 (4 horas atrás)
    para mim

    Visualizar mensagem original
    Sempre traduzir: inglês
    Parabéns! Sua conta JotForm foi atualizado para JotForm prémio anual:

    Se você tiver alguma dúvida, não hesite em contactar-nos.https://www.jotform.com/contact/

    Obrigado por escolher o JotForm,

    JotForm Equipe
  • Profile Image

    Answered by pinoytech on December 09, 2012 at 08:07 PM

    Hi there,

    Your account is already active to Premium upon checking. Kindly log out, delete browser cache/cookies then log back in.

    Thank you!