Too many request error rate limit exceeded when submitting form

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    TLGBackup
    Asked on August 20, 2018 at 02:55 PM

    We are receiving an error of Too Many Requests Sorry! Rate limit exceeded. Try again later.

    We have the Silver Plan and have not sent more than 10,000 submissions Please fix this ASAP.


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    jonathan
    Answered on August 20, 2018 at 03:44 PM

    This error happens when there are too many concurrent submissions happening on the form all at the same time.

    Forms are limited to allow only up to 60 submissions per minute per IP address. If it goes over that, those who try to submit the form within that minute when the limit was reached will see the error.

    Waiting for another minute or so should allow form submissions again. To ensure it's working correctly as of this checking, I sent a test submission to your form and managed to submit it successfully.

    Can you please try again. Let us know if issue persist.


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    Mike
    Answered on August 20, 2018 at 05:12 PM

    Please accept our sincere apologies for the inconveniences caused.

    The issue has been fixed by our Backend Team.