It says I'm over quota

  • ValYoder
    Asked on August 21, 2018 at 11:08 AM

    it says I'm out of submissions and I have to pay more, But I know that I have only two forms with less than 200 submissions. I should have 1000 submissions. My client is PISSED, need assistance immediately



    Jotform Thread 1558673 Screenshot
  • BJoanna
    Replied on August 21, 2018 at 12:19 PM

    I am unable to open the webpage you provided. 

    I checked your account and your forms are active. If your embedded form is still showing Form Over Quota message, please provide us the exact webpage URL where the form is embedded.