Emails not arriving

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    Asked on December 11, 2012 at 12:46 AM


    when I test the form from it self, its ok . I get the mail. 

    In the inbox of jotform I see the all emails. BUT their are not reaching to my outlook.. 

    the user is barucha.

  • Profile Image
    Answered on December 11, 2012 at 01:11 AM

    Hi barucha,

    Sorry for the inconvenience that may have caused. Have you tried already checking your spam folders? Can you please try to change your form's notification sender email to and whitelist JotMail's IP's Addresses?

    Thank you!