What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forms Not Working

    Asked by christchurchop on December 11, 2012 at 12:30 PM

    I just went in to update one of my forms and saw that none of my forms are showing up on my website.  You can see examples below:





    Please let me know if there is something that I need to do to remedy this situation.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Goldo on December 11, 2012 at 01:58 PM

    You are right. I have checked your account and you have reached the SSL Limit for free accounts which is 10. See limits here.

    I have just reduced the SSL count to 8 this one time only so your forms should work by now. Please try to use to use the normal form from now on, or if you really need to have a ssl form then I would advise you to upgrade to a paid plan.

    To ON/OFF secure form, please go to

    1. Setup & Embed

    2. Embed Form

    3. Tick/Unticked Secure form

    Thank you!