upgraded to storage plan

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    Ellie_AlexandraXXX
    Asked on August 24, 2018 at 01:19 PM

    Hey,

     

    I got an email that stated that my form has reached the view capacity. I upgraded my payment and it was processed but my form is still saying the same thing. Could I please get some assistance with this?

     

    Thanks

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    Richie_P
    Answered on August 24, 2018 at 02:13 PM

    I have checked your subscription and you have upgrade to Storage plan on Aug 23,2018.

    Storage plan only affects the Total Submission Storage and not the form views. I suggest you upgrade your subscription to paid plan to increase your form views.

    Thank you.