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Ellie_AlexandraAsked on August 24, 2018 at 1:19 PM
Hey,
I got an email that stated that my form has reached the view capacity. I upgraded my payment and it was processed but my form is still saying the same thing. Could I please get some assistance with this?
Thanks
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Richie JotForm SupportReplied on August 24, 2018 at 2:13 PM
I have checked your subscription and you have upgrade to Storage plan on Aug 23,2018.
Storage plan only affects the Total Submission Storage and not the form views. I suggest you upgrade your subscription to paid plan to increase your form views.
Thank you.