- MaventAsked on March 02, 2011 at 10:10 AM
Hey, I just tried to log in and it's not accepting my password. So, I used the "forgot password?" button. It didn't send me anything. I've tried several times, and it's not working. I went back and double-checked my email account to make sure I had the original "welcome" email, and I do, so I know it's the correct account. Still, I'm not getting the Reset emails. Can you help?
- JotForm SupportliyamAnswered on March 03, 2011 at 03:07 AM
Have you checked your junk mail folder?
The email address on record with your account ID "Mavent" is kmaxwell@transi*.*
Please let us know if you're not receiving messages to that email.