I would like to merge accounts

  • vdogs4vets
    Asked on August 24, 2018 at 3:35 PM

    I really need to get this problem rectified. I updated my account: vdogs4vets  and Info@vdogs.org   I would like to merge the info@vdogs.org into vdogs4vets .  

    the form name: Shared with VDOGS... (I need this file moved to vdogs4vets account)

    NEW VDOGS Application had 500 application, is there anyway I can recover the files?


  • John_Benson
    Replied on August 24, 2018 at 5:02 PM

    To transfer forms to another account, please choose an option on this guide: How-to-transfer-or-share-forms-and-data-with-another-account

    Are you referring to this form: https://www.jotform.us/form/53026824595157

    Upon checking the form, I can see that there are 3 submissions. Did you delete the 500 submissions? If yes, there's no way to recover the deleted submissions.

    Let us know what option did you choose on the guide I have provided. Thank you.

  • vdogs4vets
    Replied on August 27, 2018 at 4:13 PM

    I am going with Option#1 - Let us do it for you... move the form to another account.  

    thank you

  • Welvin Support Team Lead
    Replied on August 27, 2018 at 5:34 PM

    Done. Please check. The form (http://www.jotform.us/form/53026824595157) only have 3 submissions. 

  • Sheila
    Replied on August 27, 2018 at 6:27 PM

    I have logged out. I am still getting the error..

    This form has exceeded its allocated quota. I pay $19.99 non profit rate. 


  • Welvin Support Team Lead
    Replied on August 27, 2018 at 7:42 PM

    I'm sorry, I've fixed it. Please check again.