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vdogs4vetsAsked on August 24, 2018 at 3:35 PM
I really need to get this problem rectified. I updated my account: vdogs4vets and Info@vdogs.org I would like to merge the info@vdogs.org into vdogs4vets .
the form name: Shared with VDOGS... (I need this file moved to vdogs4vets account)
NEW VDOGS Application had 500 application, is there anyway I can recover the files?
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John_BensonReplied on August 24, 2018 at 5:02 PM
To transfer forms to another account, please choose an option on this guide: How-to-transfer-or-share-forms-and-data-with-another-account
Are you referring to this form: https://www.jotform.us/form/53026824595157
Upon checking the form, I can see that there are 3 submissions. Did you delete the 500 submissions? If yes, there's no way to recover the deleted submissions.
Let us know what option did you choose on the guide I have provided. Thank you.
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vdogs4vetsReplied on August 27, 2018 at 4:13 PM
I am going with Option#1 - Let us do it for you... move the form to another account.
thank you
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Welvin Support Team LeadReplied on August 27, 2018 at 5:34 PM
Done. Please check. The form (http://www.jotform.us/form/53026824595157) only have 3 submissions.
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SheilaReplied on August 27, 2018 at 6:27 PM
I have logged out. I am still getting the error..
This form has exceeded its allocated quota. I pay $19.99 non profit rate.
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Welvin Support Team LeadReplied on August 27, 2018 at 7:42 PM
I'm sorry, I've fixed it. Please check again.