I would like to merge accounts

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    vdogs4vets
    Asked on August 24, 2018 at 03:35 PM

    I really need to get this problem rectified. I updated my account: vdogs4vets  and Info@vdogs.org   I would like to merge the info@vdogs.org into vdogs4vets .  

    the form name: Shared with VDOGS... (I need this file moved to vdogs4vets account)

    NEW VDOGS Application had 500 application, is there anyway I can recover the files?


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    John_Benson
    Answered on August 24, 2018 at 05:02 PM

    To transfer forms to another account, please choose an option on this guide: How-to-transfer-or-share-forms-and-data-with-another-account

    Are you referring to this form: https://www.jotform.us/form/53026824595157

    Upon checking the form, I can see that there are 3 submissions. Did you delete the 500 submissions? If yes, there's no way to recover the deleted submissions.

    Let us know what option did you choose on the guide I have provided. Thank you.

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    vdogs4vets
    Answered on August 27, 2018 at 04:13 PM

    I am going with Option#1 - Let us do it for you... move the form to another account.  

    thank you

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    Welvin
    Answered on August 27, 2018 at 05:34 PM

    Done. Please check. The form (http://www.jotform.us/form/53026824595157) only have 3 submissions. 

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    Sheila
    Answered on August 27, 2018 at 06:27 PM

    I have logged out. I am still getting the error..

    This form has exceeded its allocated quota. I pay $19.99 non profit rate. 


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    Welvin
    Answered on August 27, 2018 at 07:42 PM

    I'm sorry, I've fixed it. Please check again.