Draw on image widget not loading background image on mobile

  • Profile Image
    rundleanddorey
    Asked on August 28, 2018 at 04:38 AM

    Hi there


    In my form I am using the 'Draw in image widget', I don't actually need a background so I put a small white jpg on our server and pointed the widget towards that, it seems to load ok on desktop but when I use a mobile I just get a spinning circle icon and am unable to draw

    Screenshot
  • Profile Image
    rundleanddorey
    Answered on August 28, 2018 at 05:21 AM

    Hi there


    I did not realise there is another widget 'drawing board' which does not use a background image, this is exactly what i needed and so I am using that instead, many thanks for your help.

  • Profile Image
    roneet
    Answered on August 28, 2018 at 09:50 AM

    We are glad that you solved the issue yourself with our another amazing widget.

    Let us know if you need further assistance. We would be happy to help.

    Thanks.