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CapstangsAsked on August 28, 2018 at 9:26 AM
hello I'm trying to use my jot-form template and keep getting the following warning come up
Your connection is not secure
The owner of submit.jotformeu.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.I've now tried in firefox, chrome and edge and keep getting similar message coming up. We pay to use this service and currently I can not use because it will not let me submit any of the forms
Help needed urgently
asb5@capstanservices.co.uk
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MikeReplied on August 28, 2018 at 11:38 AM
Thank you for contacting us.
We cannot confirm the issue at the moment. Our SSL configuration looks good.
As a quick test, you may check the form using another device and/or internet service provider.
You may try the suggestions from the following article to fix the issue on your end:
How to Fix SSL Connection Errors
The issue might be also caused by missing root certificates in your operating system, see:
Support for urgent Trusted Root updates for Windows Root Certificate Program in Windows