What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is email alert not sending to a 2nd party?

    Asked by ceffarmoor on December 12, 2012 at 01:16 PM

    I am in a form and trying to get the form results to a 2nd email address.  I need the form to go both myself and my assistant.  I have set-up an email notification for my assistant.  It was working to send to her last month, but this month it is not working.  I have tried to fix it, but it keeps sending to just my address.  

     

    Thanks,

     

    Doug

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    Answered by pinoytech on December 12, 2012 at 01:37 PM

    Hi Doug,

    Sorry for the inconvenience that may have caused. Can you please provide us your Form URL/ID for us to check your form and for further assistance?

    Thank you!