- CorralSearchAsked on December 12, 2012 at 02:37 PM
I have google apps for business set up and working.
The form I have created is not sending notifications either through the test email or by submitting the form.
I have used the sender email: email@example.com as advised in other posts and nothing has changed.
Also, I have jotform in my secure sender list as well. and added ip addresses to the whitelist.
Please look into this issue and let me know what else I can do.
- fxrAnswered on December 12, 2012 at 03:12 PM
Do you have the Business edition of google apps or the free version? You should be able to whitelist firstname.lastname@example.org in the business edition.
If you have the free version you can try this:
We can try to 'whitelist' the 'email@example.com' address in the email client itself.
Do that by creating a filter in the relevant addressee's account.
It should be in Settings -> Filters -> Create New Filter , Enter firstname.lastname@example.org into the 'From' field.
Click on Create filter with this search, then check the Never Send to Spam checkbox & Create the filter.