What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my account has been shut down!

    Asked by guest_23466126358053 on December 12, 2012 at 05:03 PM

    I would like to know how to reset my account please! my ID is BrittanyCranmer,, please help me! I have been working on this program for over 4 hours!

    Thank you

    Page URL:
    http://form.jotformeu.com/form/23464332548354

    Screenshot
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    JotForm Support

    Answered by Mike_T on December 12, 2012 at 05:38 PM

    Please accept our sincere apologies for the inconveniences caused.

    Your account was suspended by our automated anti-phishing system due to your 'Facebook' form. Facebook words look suspicious to our filter, since they are used a lot in phishing forms.

    Now we have re-activated your account and whitelisted your form.

    Please feel free to contact us if you need any further assistance.

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    Answered by guest_23466126358053 on December 12, 2012 at 06:46 PM

    thank you verry much