Submission Email being blocked by my server filter.

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    Asked on March 02, 2011 at 03:17 PM

    MY server filter is blocking all submission emails.  So when someone submits an contact form, the server blocke the email so that I do not know that it is there.  Is there a URL or an ip address that you can give me so I can enter it into my filter and allow these submission email to come through?  Something like ???


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    Answered on March 03, 2011 at 04:58 AM
    Below is a sample of the mail server log once an email is
    sent out to your address from jotform.

    Mar 2 01:43:33
    monk sm-mta[7149]: p226gkPG007141: to=,
    ctladdr= (1002/1003), delay=00:00:47, xdelay=00:00:47,
    mailer=esmtp, pri=124030,
    [], dsn=2.0.0, stat=Sent (<201103020642.p226gk> Queued mail for delivery)

    You can add and to
    your whitelist since these are the servers sending out the email.
    In addtion you may also add this is the
    from address used in notification emails.