Problem with PayPal Pro integration.

  • Dave Bower
    Asked on August 29, 2018 at 2:58 PM

    I am trying to enable PayPal Pro integration. I have cut and pasted the API Username, Password, and Signature, directly from PayPal but when I try to verify I receive an "Invalid Configuration - This transaction cannot be processed due to an invalid merchant configuration." I have tried three different sets of credentials.

    I have verified that I have a PayPal Pro account like your forums suggest

    You require only three fields and PayPal is supplying those exact fields I'm not sure where else to look.

    Can you help?

    Dave Bower

    River Oak Church

    Page URL: https://www.jotform.com/build/82315560800954
  • AshtonP
    Replied on August 29, 2018 at 4:31 PM

    The error is related to the PayPal Pro API as you can see here - https://developer.paypal.com/docs/classic/api/errorcodes/

    65991 invalid configuration Screenshot 10

    It may occur if you have not agreed to the billing agreement or if it's disabled or inactive. Could you please check your PayPal Pro account for billing agreement. You may also want to get in touch with PayPal if you continue to face this issue.

    I hope this helps.