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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Payment Form: Price total does not seem to be correct

    Asked by willsasp on December 13, 2012 at 08:26 AM

    I have one product priced £139 located in a dropdown menu on preview i complete a mock purchase and the price is Total: £973.00 GBP why?

    Page URL:
    http://www.guaranteed-bank-accounts.com

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    JotForm Support

    Answered by Welvin on December 13, 2012 at 10:15 AM

    Hi,

    That is because you have added a quantity to your product which you labeled as;

    the river side

    the shop

    the stope

    powershore

    This is considered as times (x) 1, 2, 3 and 4.
    Please edit your product and use the "Custom Property" instead of the "Quantity Property" to add this text;
    I hope this helps. 
    Thanks
  • Profile Image

    Answered by willsasp on December 13, 2012 at 10:31 AM

    Thanks Welvin,

     

    Is there anyway of selecting a payable item from a dropdown list at several points throughout the form:

     

    i.e "Please select your registered office £50

     

    Then on the next page:

     

    Please select a nominee director £300

     

    Next Page .... so

     

    Cheers william

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    JotForm Support

    Answered by Welvin on December 13, 2012 at 11:02 AM

    Hi William,

    I'm sorry to say but it's NOT possible to seperate product option to a multipage form.

     

    Thanks

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    Answered by willsasp on December 14, 2012 at 03:57 AM

    Thanks

     

    If you could impliment that option I guarantee your business would more than treble, certainly we would have your top package. Check out other form builders they have the specified option though are a little expensive.

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    JotForm Support

    Answered by liyam on December 14, 2012 at 04:53 AM

    Thank you for this suggestion, William.  We'll forward this to the developers and have this added as a feature request. Unfortunately, I cannot guarantee that this feature can be implemented anytime soon as the team is pretty busy with other projects in the pipeline.  Rest assured as soon as we have this feature, we'll inform you right away.