What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I get an excel file of my submissions? Need to email out confirmations for an event.

    Asked by fzobitz on March 02, 2011 at 08:03 PM

    I didn't know that the site was going down for a day.  I need to get confirmations sent out asap for a bunch of seminars that are taking place next week.  Can I get an excel file emailed to me?

    Page URL:
    http://www.jotform.com/form/10413918500

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    JotForm Support

    Answered by liyam on March 02, 2011 at 08:31 PM

    Hello,

    I'm submitting a ticket on this matter to our development team.

    Thank you for your patience.

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    JotForm Founder

    Answered by aytekin on March 02, 2011 at 10:48 PM

    We have enabled the submissions and reports back. Thank you for your patience.

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    Answered by fzobitz on March 03, 2011 at 10:01 AM

    I still get this message when I access the submissions or reports:

    JotForm is currently under a maintenance mode. Our first priority is to keep your forms working. That's why Submissions page and Reports are temporarily unavailable today between 9am-5pm EST. Please check back later. We are sorry for the inconvenience.

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    JotForm Support

    Answered by liyam on March 04, 2011 at 01:11 AM

    Hi,

    You can try this procedure.

    http://www.jotform.com/help/73-Partial-downloading-of-reports

    Please let us know if it does not work for you.