Form still showing "Over Quota" message

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    eventbuddyuk
    Asked on August 31, 2018 at 12:11 PM

    Hi 

    I messaged earlier today about my account being down graded from silver to Free package despite my upgrade payment.

    I can see that you have rectified this, but now my form is still not accessible and displays the following message when visited...

    FORM OVER QUOTA

    THIS FORM HAS EXCEEDED ITS ALLOCATED QUOTA

    I have now lost three payments totaling £120 - I am not very happy.  Can you please rectify this ASAP so that the form is active and able to accept bookings and payments.

    Many thanks


    Deana Towersey

  • Profile Image
    Mike_G
    Answered on August 31, 2018 at 01:21 PM

    We would like to apologize for any inconvenience. The form (Ghost Hunt at Abington Park Museum) should now be active.

    If you have other questions or concerns, please feel free to let us know.

  • Profile Image
    eventbuddyuk
    Answered on August 31, 2018 at 01:43 PM
    Thank you for your prompt reply I appreciate it
    ...