Loggin on

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    Asked on August 31, 2018 at 02:10 PM

    When I try and get on Jotform the screen won't show me anything except for a pop up box to reset my password.  I just opened my account, so no new password should be needed.  I have restarted by computer to try and get back to a log in screen, but it keeps coming up with the change password request.

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    Answered on August 31, 2018 at 03:16 PM

    Please try clearing your browsers cache. We have also flushed your logging attempts. We have sent the password reset instructions to the registered email address, make sure to check the spam folder if you don't see it in the inbox.