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    form not updating after editing in Xara

    Asked by aussiedropbear on December 13, 2012 at 02:25 PM

    I have created a form through Xara by clicking on the widget.  I needed to make some changes to the form so I edit the form, verify the changes in Jotform and then save and re-s=insert the form.  No changes are reflected back.  I log into jotform from the browser and verify the changes. I then go back to Xara and try a reinsertion of the form but none of the changes are reflected, it still keeps displayingthe old form?

    I'm having to delete out my form alltogether and recreate it?

     

     

     

    Page URL:
    http://fluidflow.com.au/contact.htm

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    JotForm Support

    Answered by idarktech on December 13, 2012 at 03:12 PM

    Hi,

    This is what I see on my end.

    Is there any problem? There seems to be no difference on its stand alone version either. Try checking your browser's cache that might help.

    --

    If nothing works, update your embed code to this:

    <script type="text/javascript" src="//www.jotform.co/jsform/23473129424856"></script>

    Thanks!

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    Answered by aussiedropbear on December 13, 2012 at 04:28 PM

    The difference with the form saved in the jotform account to the one shown on the site is in the font type. 

    The problem i have mostly is that when making a change within Xara through the widget, the form is not updating there?

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    JotForm Support

    Answered by idarktech on December 13, 2012 at 04:37 PM

    @aussiedropbear

    Have you tried changing the embed codes to the one that I've provided above? Please try it, that might help.

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    Answered by aussiedropbear on December 13, 2012 at 04:47 PM

    I have just done that and it seemed to the do the trick.  I guess the question here is why is the Xara widget for Jotform not doing this? There would seem to be some functionality lost with Jotform if you have to further embed code.

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    Answered by fxr on December 13, 2012 at 05:09 PM

    That script code is our prefered embed method.

    If it is working for you, thats great as the Xara Widget is a workaround as this embed code often does not work on Xara.