FORMS NO LONGER WORKING...addendum

  • Profile Image
    susanwaldrop
    Asked on December 13, 2012 at 03:35 PM

     

    Profile Image
    You can fill in the forms and send them...but they are never received...thats the main problem.....



    http://trainingwithsue.com/new-members-form.html

    http://trainingwithsue.com/returning-members-form.html
     

     

    Page URL:
    http://trainingwithsue.com/new-members-form.html 
  • Profile Image
    fxr
    Answered on December 13, 2012 at 04:46 PM

    You email provider is blocking our emails so it has ended up in our bounce list.

    This is the message our mail server has recieved from your email provider.

    --

    Reason(s) : 5.4.7 - Delivery expired (message too old) 554-'imta33.westchester.pa.mail.=
    comcast.net comcast 199.255.193.132 Comcast block for spam. Please see htt=
    p://postmaster.comcast.net/smtp-error-codes.php#BL000000'

    --

    I have removed the address from our bounce list.

    Can you please test the form again?

    I do fear that comcast is going to block our emails again though. We may need to think of a workaround if this does occur.

  • Profile Image
    fxr
    Answered on December 13, 2012 at 04:47 PM

    Please also ensure that the Sender Email of your notification emails, ALL of them is noreply@jotform.com as it should make our emails less likely to be blocked as spam.

    Thanks.