Multiple Integrations

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    Naatak
    Asked on December 13, 2012 at 08:31 PM

    Hi,

     I am trying to enable multiple integrations - google docs and google drive. My submissions goto the docs, but not to the drive. I tested by enabling dropbox and that seems fine - the submission uploaded is sent to dropbox, but not sync'ed to the gdrive.

    please help,

    Siva

  • Profile Image
    idarktech
    Answered on December 13, 2012 at 08:56 PM

    Hi Siva,

    Google Docs and Drive is possible. Can you please try to,

    1. Remove all integrations,

    2. Logout from JotForm,

    3. Clear your browsers cache/cookies,

    4. Re-login and re-integrate your forms to the mentioned apps.

    Get back here if these doesn't make any differences. Thanks!

  • Profile Image
    Naatak
    Answered on December 13, 2012 at 11:54 PM

    Thanks. I was just impatient. Even before I did your steps, I waited for some time. It took about 20 minutes after submission for the data to appear on google drive, whereas it instanteously appeared in dropbox.

    I am not sure if that is google issue or jotform, but I guess I will just wait it out.

     

    thanks for the help.

     

    Siva

  • Profile Image
    idarktech
    Answered on December 14, 2012 at 03:33 AM

    Hi Siva,

    Glad it works, somehow.

    I am not quite sure what causes the delay. Are you viewing the files through google drive desktop application or via browser? I can't seem to replicate the problem on my end when viewing files via browser, gdrive files shows almost instant. 

    Thanks.