What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    E-mail notifications hasn’t be delivered

    Asked by JorisK on December 15, 2012 at 04:00 PM
    I did set up an e-mail form on a Tumblr blog:1) The e-mail notifications hasn’t be delivered for a couple of weeks; how should I resolve this issue?2) I don’t have a JotForm account yet; is it possible to access and reconfigure my current guest forms after I’ve created an account?
    Page URL:
    http://www.korbeeck.nl/contact

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    JotForm Support

    Answered by idarktech on December 15, 2012 at 06:03 PM

    Hi,

    Yes, please sign-up first with JotForm and provide here your Username so we can transfer it to your registered account.

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    To fix the email notifications issue, try changing your form's sender email address to noreply@jotform.com. Here's how: 

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open Notification, then click on Reply-To and Recipient Settings

    3. Change the Sender E-mail to noreply@jotform.com and Reply-to Email to any Email you want or your  E-mail field, just like this:

    We'll be looking forward to your reply. Thanks!

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    Answered by JorisK on December 15, 2012 at 07:12 PM
    I have created an account with username ‘JorisK’. Could you transfer my form to this account?
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    JotForm Support

    Answered by idarktech on December 15, 2012 at 07:18 PM

    Done. That form should be on your account now. Kindly check. Thanks!