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    Zoho integration:Unable to Map Birth date/Date time fields onto Date Time fields in Zoho

    Asked by jklupfel on December 15, 2012 at 10:33 PM

    Hi, I am currently evaluating your form service, and ran into some trouble with Zoho integration. I created a form Woods Waiver Form. I would like to export all details from this form to Zoho and Google Docs, and some details to mailchimp. The first issue I had, is that I can only create one new contact in mailchimp ( i have 2 contacts in my form) the next problem I had with Zoho, is that it didn't show all of my form fields. I tried disconnecting my account, and now it won't let me connect to Zoho (whe i try to login i get "null" as a result, but I can connect to another account with the same problem - not all fields are showing)

    Secondly, I am wanting to create a 8 page Application Form. Most people would take a few hours to fill out this form. Do you offer a way to save and resume forms?

    Thanks

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    JotForm Support

    Answered by Welvin on December 16, 2012 at 06:52 AM

    Hi,

    We are sorry for coming this late, please find my solutions below;

    For Mailchimp:

    -Setup your form like this: http://form.jotformpro.com/form/23501290941952

    -Setup your Mailchimp Form like this: http://pbrd.co/U2bujT

    -Success Mapping: http://screencast.com/t/qdgF3Z0Y

     

    For ZOHO CRM:

    -Customize your Zoho CRM fields like this: http://pbrd.co/U2cUL6

    -Success Mapping: http://screencast.com/t/JZmsB1TRJbb

    If you cannot connect with Zoho, refresh your page in Zoho and re-edit your form.

     

    ---------------------

    Save Now Continue Later would be the best option for that: 

    http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

     

    If you are confused of this guide, please let me know and I will do my best to explain it more.

     

    Thanks

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    Answered by jklupfel on December 17, 2012 at 10:51 PM
    Hi
    and thanks for your reply.
    I restarted a new form, and was able to figure out some of the issues,
    The login to zoho shows null, when the password has weird characters
    like $%^&*( if i change the passowrd to letters and numbers, it works fine)
    I still can't get birthdates and some picklists into zoho. it seems
    there is some issues with recognizing the form values.
    And I have a similar issue with mailchimp. In my form i have 3 name fields
    full name
    parents first name
    parents last name
    as well as 2 email fields
    email and
    parents email
    however, i only have access to full name and not to parents first name
    parents last name
    so i can't import the parents name into mailchimp
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    JotForm Support

    Answered by Welvin on December 18, 2012 at 01:05 AM

    Hi,

    That's great to hear that you have found and sort the issue. That's helpful information for others to see.

    ---------------

    I can reproduce the issue about the birthdate mapping on Zoho, well, I will have to forward this to our developers. Hopefully they will attend to this and give us a resolution or any ways to solved such. But I cannot guarantee you any timeframe for this.

    With Mailchimp, as you could see I am able to map it. Have you tried generating a fresh Mailchimp API keys? Please try that.

     

    Thanks

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    JotForm Support

    Answered by liyam on January 14, 2013 at 11:22 AM

    Hello  jklupfel.  We have just made a fix on the Date and DateTime field mapping for Zoho.  Please do let us know if you continue to have errors on this.

    Thanks.