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  • Profile Image

    Hidden field remains visible after desecting

    Asked by samplesurge on December 16, 2012 at 12:48 PM

    Hi.

    So far I am enjoying Jotform a lot, but I can't seem to resolve a problem with a hidden dropdown list.

    Depending on the checked checkbox (multiple are possible) a new form fields appear corresponding to that checkbox. So I have created conditions for each checkbox value. Two of the main checkbox categries (One Shots and Sound Presets) actually require a deeper level of conditions. So when a user makes a selection, a second dropdownlist appears after that selection.

    This all goes well, until you uncheck the main category checkbox. Then the second dropdownlist does not disappear. I have enclosed a screenshot to the condition I created for the second dropdownlist.

    Thanks in advance,

    Perry

     

     

    Page URL:
    http://form.jotformeu.com/form/23327719615356

    Screenshot
    hidden new form JotForm checkbox problem
  • Profile Image

    Answered by fxr on December 16, 2012 at 02:26 PM

    Add a new rule to that condition like the one is this screenshot:

     

    I believe that should sort this problem out for you, let us know if it doesnt.

    Thanks.