What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Website is currently Offline

    Asked by Epichouse on December 17, 2012 at 12:16 AM


    I cant seem to open the files. When i clicked on the files that i want to retrieve, it divert me to the page, saying that the webpage is offline. 


    kindly assist me. Your prompt response will be appreciated. 


    Thanks and Regards,


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    Answered by fxr on December 17, 2012 at 02:01 AM

    Hi Cynthia,

    Sorry abou this inconvenience.

    This issue should now be resolved.

    Can you please confirm?