What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to create a form with optional recipients?

    Asked by newleafdesign on December 17, 2012 at 02:46 AM

    My client wants form to be redirected to the appropriate individual person in the company. Not an email to go to many recipients but the form info goes to the nurse OR the office manager OR the billing department. I do the conditional area but it only see the top line of the multiple options.. the rest are showing "----------" on each row. How should this be accomplished? Thank you.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 17, 2012 at 03:09 AM

    Hi,

    This is possible using our Conditional Logic Tool (How to Send Email Notifications Based on Conditions):

    Choose the "Fifth (5th)" ............... sign on the dropdown options because this is the dropdown field for your departments.

     

    Thanks